Now Hiring - Healthcare Account Manager in Columbia, SC

Aria Care Partners (Formally Senior Dental Care) is the leader in delivering integrated, on-site dental care to over 3000 long-term care and skilled nursing facilities across 25 states. The company model integrates insurance, sales, and provider businesses with principles of innovation, customer support and teamwork to deliver an unparalleled customer experience to homes with over a 98% customer satisfaction rating. Executing on this strategic philosophy resulted in rapid company growth with revenue increases of 25%-30% annually over the last 4 years, nearly doubling the size of the company. Included in its philosophy and important to our brand are the company values which include caring fully for our customers and fellow employees, striving for excellence and continuous improvement, and excelling through the power of teamwork and collaboration.

We're looking for an Account Manager who would enjoy working for a company that makes a difference in the geriatric population's lives in communities across the nation. The primary function of this position is to provide excellent customer service, retention of existing accounts, and contracting of new accounts within the assigned region.

The Account Manager position is a remote position with exposure to daily travel and outside elements. We are looking for someone to service the Columbia, SC region and surrounding areas. (May require overnight travel.)

Competitive Pay + bonus

Full benefits

12 paid holidays including a week at Christmas

• Retention of existing facilities: Sustains rapport with key accounts by making periodic visits – at a minimum once per quarter; exploring specific needs; anticipating new opportunities. This includes working to increase base accounts within the parent account.
• Achieves marketing and sales operational objectives by contributing marketing and sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing quality and customer-service standards; resolving problems; completing audits; identifying trends; determining system improvements; implementing change.
• Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share. Additionally, acquiring through contracting efforts new accounts.
• Updates job knowledge by participating in educational opportunities; reading trade publications; maintaining personal networks; participating in professional organizations.
• Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Keeps promotional materials ready by coordinating requirements with graphics department; inventorying stock; placing orders; verifying receipt.
• Plans meetings and trade shows by identifying, assembling, and coordinating requirements; establishing contacts; developing schedules and assignments; coordinating mailing lists.
• Protects organization's value by keeping information confidential

WHY SHOULDYOU APPLY?

• Ability to work for a company that cares and makes a difference.
• You enjoy feeling challenged and driven to continue learning about the accounting field and changing policies.
• You enjoy working in a team environment.
• Full time with benefits.

REQUIRED FOR THE POSITION:

• Associate's or Bachelor's degree preferred; or equivalent work experience
• 3-5 Years Previous Applicable Experience
• Preferred Registered Dental Hygienist
• Preferred Prior Work Experience within Senior Living Facilities
• Ability to Lift Up to 50 Pounds

OTHER QUALIFICATIONS:

• Preferred skills - experience using Salesforce, FinancialForce, Intacct, Remit Plus, and Microsoft Office applications including Excel, Word, and Outlook.
• Problem solving skills - strong analytical and critical thinking skills to identify problems and develop innovative solutions.
• Customer service - responds promptly to requests for assistance and strives to continually improve service.
• Planning/organizing - the ability to manage multiple tasks to ensure that assignments are completed in a timely and productive manner.
• Quality control/Attention to detail - demonstrates accuracy and thoroughness; monitors own work to ensure quality and applies feedback to improve performance.
• Adaptability - adapts to changes in the work environment and is able to deal with frequent change, delays, or unexpected events.
• Dependability - consistently at work and on time, follows instructions, takes responsibility for own actions, responds to management direction.
• Efficiency - the ability to process the required amount of transactions in a timely manner without sacrificing quality.
• Teamwork - Able to work in team environment.
• Communication - Strong written and verbal communication skills.
• Education of Senior Dental Care Mission & services to potential facilities.
• Ability to successfully complete the state Health Insurance License course and exam.
• Daily Travel with potential for 50% overnight stay.

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